Coronavirus (COVID-19) Notice

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Coronavirus/COVID 19 Updated 26/5/2020

The surgery is now open to see emergencies and patients who have outstanding treatment.  Dr Ciaran O hUiginn will be resuming routine exams from the week of 2nd June and we hope Dr Sean Malone and Dr Garry Heavey will follow on the 8th June but this will be confirmed nearer the time.

Mary Clare Mulloy (hygienist) has returned to work – her waiting patients will be contacted on a phased basis to say that they can now book with her.  As her appointment length has increased from 30 minutes to 45 minutes due to revised protocols, her capacity to see patients will be reduced unfortunately. As a result of this her standard scale & polish fee has increased from €75 to €85.   We are hoping Sharon McGovern (hygienist) will be back working soon.

Dr Lorna McCourt will be going on a planned sabbatical for the months of July and August.  As she has such a backlog of patients currently awaiting treatment she will not be doing any routine exams/checkups before she goes.  She is delighted to have Dr Cathal Heavey looking after her patients whilst she is away.

The practice has sourced all the appropriate PPE (Personal Protective Equipment) for each member of the team.  We are applying all the recommended protocols to keep both patients and our staff safe.

For the safety of all our patients and staff, the following is our revised protocol:

  • When you come in- we will ask you to use hand sanitiser.
  • We will take your temperature with a non-contact infrared thermometer– if it is 38º or higher – we will need to reschedule your appointment.
  • If you prefer not to have your temperature checked – we will have to postpone your appointment.
  • In accordance with Govt guidelines all our staff also have their temperature taken every morning on arrival.
  • Please come alone unless you need a helper.
  • Children who are being treated should only have 1 adult accompanying them. No siblings will be allowed.
  • Please limit the number of personal belongings you bring in to the surgery.
  • Whilst you are on the premises we will ask you to keep your mobile phone in your pocket or bag in order to help limit the spread of the virus.

Once you arrive you will notice some changes:

As we are processing one patient at a time, there may be a slight delay in admitting you.  We appreciate your patience with this.

The seating in our waiting room has been rearranged to ensure appropriate social distancing can be maintained.  All magazines, books and toys have been removed.  We aim to keep your waiting time as short as possible.

Our receptionists are working behind Perspex screens and we request payment by card/contactless payment if possible.

If you have any concerns at all please do speak to us.

 

 

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